Customer service


Types of Deposit

To protect the interests of customers, customers must make deposits in the following ways:
Customers can choose to deposit money into our company through online banking/telephone banking/ATM/bank counter services/check deposit, etc. Please make the check payable to "China Zhongheng Financial Group Co., Ltd." (Please note that check deposits must be successfully cashed by the relevant bank before they can be used by customers for trading.)

Customers must immediately send the deposit receipt to and call the company's customer service hotline (852) 3611 8125 to notify the company. Please do not use other phone numbers of the company. The above procedures are very important. If the customer fails to comply with the above deposit procedures and notify the company, he shall bear the relevant risks and losses by himself. Customers' deposit notifications before 4:00 pm on a working day will be processed by our company on the same day; deposit notifications after 4:00 pm will be transferred to the next working day for processing.

Bank of deposit

Bank account of Zhong Heng Finance Group
Name of Account China Zhong Heng Finance Group Limited
Name of Bank Currency Bank Account Number
Bank of China (Hong Kong) Hong Kong dollar 012-918-0-032131-6
RMB 012-918-0-600912-8
US dollar 012-918-0-800774-6


Guests can call our customer service hotline for withdrawal instructions. Withdrawal instructions received before 11:00am on working days will be processed immediately; Instructions received after 11:00 am will be forwarded to the next working day for processing. After the guest's withdrawal instruction is approved by the relevant department of the company, the company will directly deposit the relevant amount in the form of cheque into the customer's registered bank account.